Shipping

SHIPPING

Standard Delivery

Orders are generally processed within 24-48 business hours.  During sales and launches, it is possible processing may take slightly longer.  Orders placed on weekends or holidays will be processed the next business day.  Unless an expedited service is requested, your domestic order should arrive in approximately 2-6 business days after shipping if ordered by 12:00 noon (EST). We do say estimated delivery because once these packages are in the hands of the carrier, Electric Picks has no control when unforeseen transit/weather delays occur.

Black Friday Order Processing: please note that due to an extremely high volume of orders Black Friday/Cyber Monday orders may take longer to process.  Expect your order to ship within 2-6 business days.

Expedited orders must be placed by 12:00pm (EST), or they will ship the following business day.  Please note that they will not be delivered on Saturdays.

Free shipping offer is only valid on domestic orders over $100.

Once your order is dispatched, you will receive shipping confirmation and tracking details.

Electric Picks is not responsible for any lost or stolen packages shipped without Package Protection(available at checkout) to a confirmed correct delivery address. We automatically opt you in for package protection and by removing this from your order, you are taking responsibility for this shipment. When the package is in transit without protection, the carrier and the customer become responsible. 

Electric Picks and its affiliates cannot be held liable in any way for the choice of shipping carrier.

Backorder Shipments

Orders placed with multiple items where 1 or more items are posted as being on backorder at the time the order is place will be shipped in their entirety once the backordered item/s are in stock.

We ship worldwide.  You'll find a choice of first class or priority international shipping options at checkout.  Priority shipments generally take 4-7 business days and first class shipments generally take 10-14 business days. SHIPPING INSURANCE: We automatically opt you in for package protection and by removing this from your order, you are taking responsibility for this shipment. When the package is in transit without protection, the carrier and the customer become responsible.  We are currently seeing delays outside of that normal range right now due to a shortage of custom agents and limited flights.

We cannot pre-determine customs fees and Electric Picks is not responsible for any duties or fees charged by customs. If you decide to refuse any shipments from Electric Picks, you are responsible for the original shipping charges to you, any duties, taxes and/or customs charges that are incurred on the package (on both the original and return shipments), and the cost of returning the package to Electric Picks. This amount will be subtracted from your merchandise refund. 

Electric Picks is not responsible for any lost or stolen packages shipped without Package protection which is automatically added to your order at checkout. By removing this from your order, you are taking responsibility for this shipment. When the package is in transit without protection, the carrier and the customer become responsible. 
If your package has been signed for by someone other than yourself, please contact customercare@electricpicks.com so we can assist you in opening up a claim. It is important to note, It is not required that the cardholder sign for the package, but rather anyone at your requested shipping address over the age of 18. 
Electric Picks is not responsible for any lost or stolen International packages shipped via the economy option as they are uninsured. However, if you choose express delivery, your package may be insured by the carrier in the event it is lost or stolen.