Returns
RETURNS
Returns
We are confident you will be happy with your purchase from Electric Picks, but if for any reason you are not satisfied, we will gladly accept your return of full-price merchandise within 14 days of arrival. Returned merchandise should be unworn and in the same condition as when it was received.
Please visit our returns portal to begin the return process: returns.electricpicks.com
Custom orders, sale, or discount code items are not eligible for a return, but we are happy to issue you a store credit in the form of a giftcard or an exchange for another item.
Please visit our returns portal to begin the credit/exchange process: returns.electricpicks.com
Items must be in a new, unworn condition to be eligible for return/credit.
Holiday Returns: Purchases made from 11/23/21 through 12/24/21 will have an extended return policy through 1/8/22. All other terms and conditions of our Return Policy remain in effect.
Lifetime Guarantee
We want you to be confident in your purchase. If anything should happen to your item, we will repair or replate (redip) any item at any time - guaranteed. To begin the repairs process, please email our wonderful customer care team at: customercare@electricpicks.com. Please allow 7-14 business days once we have received the item for repairs and replating.